F.A.Q.
常见问题
Make your payment directly into our bank account (HAPPY LONG MARKETING ENTERPRISE, PUBLIC BANK , 3218694515). Please use your Order ID or name as the payment reference. Your order will not be shipped until the funds have cleared in our account.
Kindly contact us through Facebook messager (https://m.me/gift2mii) so that we can further assist you for this matter.
If you wish to attached a hand-written gift card along with your gift, please do provide text for hand-written card at Order Notes when checkout.
Yes, we do take bulk orders. Please inbox our customer service at Facebook messager, (https://m.me/gift2mii ) and tell us what you need, and we will get back to you as soon as possible.
Delivery within West Malaysia will take 5-7 Business days, East Malaysia 10-15 business days and international delivery will take 20– 30 business days once your order has been shipped out from our warehouse.
Upon inserting the address and postcode in the checkout page, you may notice the delivery fees will be stated in the Order Totals column.
If you wish to have tracking number, kindly inbox our customer service through Facebook messager (https://m.me/gift2mii )so they can assist you as soon as possible.
We collect the receiver’s contact number to ensure the delivery process goes as smooth as possible. Riders are required to call the receivers to receive the products OR to get permission to pass the product to someone they know if they are not at location. Rerouting the delivery also requires the receiver’s contact number.
We’re glad to hear you out! Please email us at gift2mii@gmail.com or looking for our customer service to assist through our Facebook messager.